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Leadership in Action: Leading Resilient Organizations by Mary Lynn Pulley

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The Leadership Challenge

If we are to have resilient organizations, leaders must of course be resilient themselves, possessing the characteristics of individuals described above. In addition, they must cultivate the resiliency of the workforce and create appropriate systems.

Cultivating a Resilient Workforce

Often the word survivor is used to describe those employees who keep their jobs in downsized organizations. But resilient people are not mere survivors; they are able to thrive whether or not they keep their jobs. This is because such people view change as a challenge and an opportunity. They also pay attention to what is going on around them and realize that the old relationship between employer and employee is dead and that they must take ...

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