Leading Resilient Organizations

Mary Lynn Pulley

Recently a senior executive told me he's worried—not, as you might think, about downsizing. In fact, his company has acquired twenty other companies since 1990, quadrupling its assets; and it's in the midst of a merger that will soon double those assets yet again. Instead, he's worried that he and his company will be unable to adapt to such rapid growth and continuous change.

He's not alone. In fact, the ability to adapt to change is probably on the minds of most leaders today, regardless of whether their organizations are expanding, downsizing, or just maintaining. I think that the best way to understand this challenge is in terms of resilience. In what follows I will describe the essential characteristics ...

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