Leadership in Action: Leadership Briefing - Information Technology and 360-Degree Feedback

Advantages of Internet-Based Systems

To date, doing 360-degree feedback has been a relatively expensive proposition. Leaders who attend developmental programs that use it often remark that they wish many more members of their organizations could participate. The problem is, the cost would be prohibitive. However, with an Internet-based system, service providers could dramatically reduce the per-participant cost to organizations. These savings would be achieved primarily through automation and the resulting reduction in administrative labor. With lower costs, organizations would be able to use multisource assessment with a much larger segment of their employee population. Whereas the 360 process has usually been reserved for senior-level leaders ...