Leadership in Action: Leadership Briefing - Information Technology and 360-Degree Feedback

From Development to Appraisal

Advances in information technology are making the 360-degree-feedback process much easier to implement, especially for organization-wide assessment programs. Along with its growing ease of implementation, the process is increasingly being applied for purposes other than purely developmental assessment. Because 360 feedback arose as a tool for development, a debate has raged recently over whether the results should also be used for administrative purposes (such as to determine the participant's merit increase or readiness for promotion). We believe this debate may be becoming academic, however, as more and more organizations, seeing the advantages of multisource assessment over the traditional top-down appraisal, ...