LEADERSHIP BRIEFING
Informing Leaders of the Latest Developments in Research and Practice
Information Technology and 360-Degree Feedback
Lynn Summers and John W. Fleenor
Seated in front of his computer, Robert accesses a Web site on the Internet, keys in the personal identification number (PIN) assigned to him, and begins building the list of raters who will be asked to provide developmental feedback to him. After entering the raters' names and e-mail addresses, he logs off. Robert has just initiated an information-gathering process that will culminate in a feedback-rich report he will use to give direction to his self-development efforts.
This is the increasingly popular 360-degree-feedback process—but with a twist. What Robert is experiencing ...
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