Was Face-to-Face or ICV Feedback More Effective?
The differences between the two groups in terms of level of comfort, opportunity to participate, overall satisfaction, increased self-awareness, and impact on development were statistically insignificant. Although the participants receiving face-to-face feedback reported slightly higher levels of comfort and impact on development, these differences were very small.
Many managers who would like to benefit from feedback in the context of a leadership development program are constrained by costs and time.
The comments to us from all the participants reflected both sides of the issue. One stated that she was very comfortable with video feedback after she got used to the technology. Another told us ...
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