Three Keys to Effective Feedback
Sloan R. Weitzel
Managers who spend a lot of time developing specific what-if scenarios about their businesses and who examine business data with the intense rigor of a scientist often use no such specifics or data when evaluating the company's most important capital: employee performance. But effective feedback requires using the same attention to detail that is used when analyzing business information.
Creating and delivering a specific message based on observed performance is key to effective feedback. You may have told a fellow manager, a coworker, or even your boss that he is a good leader, that she communicates well, or that he needs to be more strategic. You may believe such statements are helpful feedback. ...
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