The terrorist attacks on September 11 brought stark reminders that extraordinary circumstances require extraordinary leadership. What can leaders do to be as effective as possible during a crisis?
KAREN PETERSON
Peterson is a manager for the individual leader development practice area and the Leadership Development Program (LDP)® at CCL's San Diego campus. She designs and is a trainer for programs and workshops for personal and professional development. She holds an M.A. degree from the University of San Diego and is pursuing a Ph.D. degree from the Fielding Graduate Institute.
Times of great crisis present daunting challenges for leaders. Leaders are thrust into situations in which they have to recognize and manage not only their own emotions ...
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