A QUESTION of LEADERSHIP
GENE KLANN
Klann is a senior program associate at CCL in Greensboro. Previously he served twenty-five years in the U.S. Army, with tours of duty in Vietnam, Germany, Panama, the Persian Gulf, Italy, and Belgium. He holds a Ph.D. degree from the Free University of Brussels.
Many books and articles have been written about corporate crisis management. But managing a crisis is not necessarily the same thing as providing leadership during a crisis.
One of the things that became poignantly clear in the aftermath of the horrendous attacks on the World Trade Center and the Pentagon on September 11 is that during a time of crisis, good leaders naturally and rightfully turn their attention to the human side of the crisis—in other ...
Get Leadership in Action: A Question of Leadership - The Terrorist Attacks on September 11 Brought Stark Reminders that Extraordinary Circumstances Require Extraordinary Leadership. What Can Leaders do to be as Effective as Possible During a Crisis? now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
