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What should a company do about succession planning? Here are some general recommendations:

• Make sure the succession planning process fits the organization. There's nothing wrong with studying successful efforts and identifying specific elements that could be adapted and implemented. The danger comes when an entire approach is mandated without weighing what will and will not work in a particular company culture.

• Ensure that roles are clear. HR should act as the facilitator of the succession planning process; the CEO and executive team should own the outcomes. In part this means that the CEO must accept that he or she cannot delegate this role without jeopardizing the success of the process.

• Make development a key element ...

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