ACCENT ON POSITIVE
Appreciative inquiry is an organizational development approach that begins with asking positive questions rather than looking for problems. Here are some examples:
What are we doing right?
What are our strengths?
Where have we been?
Where are we going?
To what do we aspire?
Let's look at how one executive took this approach:
Jane is a division director presiding over aging legacy information technology systems that are still needed to serve critical customer needs. She once described it as an unglamorous pursuit—using the ugly stepsisters of today's sexy new technology. However, Jane had a breakthrough with her own mind-set and then with her division when she changed her focus to the positives.
Needing first to identify ...
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