Power Source: Asking the Right Questions Energizes Leaders
by Charles J. Palus and David M. Horth
To deal effectively with the increasing complexity of organizational life today, it may be more important for leaders to ask questions than to answer them. And knowing what kinds of questions to ask and how to pose them is crucial.
The increasing pace of work today often demands that leaders scan information quickly and make rapid judgments. To do this, they typically take mental shortcuts, acting on what they expect to see. When work is routine or only incrementally novel, the ability to come up with quick answers based on historical experience ...
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