VALUES ADDED

Additional elements that leaders should review and revise after a crisis are the organization's vision and values. How did they fare during the crisis? Did they help or hinder the organization in weathering the storm? Did the organization and its leaders live up to their values during the crisis or jettison them in the struggle to survive?

Leaders may find it necessary to realign or redefine the organization's values and vision to make them more potent or relevant not only during times of crisis but also when everything is operating normally. Values may have to be reworded to make them stronger (an obvious example is an increased emphasis on employee safety), new values may need to be added, and obsolete values may need to be eliminated. ...

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