Leadership in Action: After the Storm: Leading in the Wake of a Crisis

BUILDING TO LAST

But what happens after a crisis is over? Are there steps leaders can take to ensure that the organization and its employees establish a daily routine that does not passively fall back on practices that during the crisis were found to feed uncertainty, fear, panic, and a lack of trust but instead builds on new insights, strengths, responsibilities, and cooperation to enhance cohesion, balance, focus, productivity, and readiness to meet challenges? The goal of leadership after a crisis is to rebuild and strengthen relationships and to learn from the experience to be better prepared for any future crisis. Leaders who view the period of recovery after a crisis as an opportunity and an impetus to develop a better routine can help ...