THE FEAR FACTOR
Let's look at a specific example of a manager who was stuck and was unable to put together all the pieces that would enable her to traverse the process of change and get unstuck.
The manager had hired someone to fill a critical position in her group. But the new employee quickly proved to be a bad choice; his performance was clearly not up to standards. The manager was well aware of this and, further, knew that if she didn't take action soon to remedy the situation it would begin to have a negative impact on her own performance and her reputation in the organization.
During some sessions with a coach, the manager talked in great detail about the employee's performance and the problems it was causing. She acknowledged her anxiety ...
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