STANDARD PROCEDURES

An effective team consistently uses the processes and guidelines its members have agreed on for managing the flow of work, making decisions, solving problems, and managing meetings. For members to function well in their efforts to accomplish their goals, they must be aware of, agree to, and manage several factors:

Decision making. It's critical that team members understand and concur on who is empowered to make decisions in specific areas—the team leader, the team as a group, individual members, or some combination of these. Yet most teams don't discuss or reach agreement on the most effective method for making decisions.

It's not unusual for a conflict to erupt over who is responsible for a specific decision. In other instances ...

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