AN ACTION PLAN

With all this in mind, it's easy to understand why the ability to deal effectively with ambiguity is on nearly every list of the traits and skills required for leadership effectiveness in a cross-cultural setting. In today's globally oriented, constantly changing, and culturally diverse business environment, ambiguity is pervasive, so leaders need to be able to handle it to be successful. But is the ability to deal with ambiguity a skill that can be developed? I believe it is, and I have some suggestions for how leaders can work on it.

Adjust your mind-set. Cultivate the attitude that new cultural experiences are learning adventures—opportunities to expand your horizons and make yourself a more knowledgeable and complete person. ...

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