What are the biggest challenges faced by leaders who manage a global organization with an international workforce?

THOMAS C. KNUDSON

Knudson is senior vice president for human resources, information management, and corporate communications with Conoco, a global energy company based in Houston. His diverse career with the company has included project engineering, operations, business development, and trading assignments in North America and Europe.

If leaders fail in the areas of vision, compassion, and character, then they will fail overall—whether the organizations and workforces they manage are international or domestic. A leader's deficiencies in those three areas may be magnified if he or she is running a global organization, but the principles ...

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