HELPING HANDS

Every dispersed team starts out with a task—a problem or new product or other project that needs the support of a team whose members are in different locations. But as with local teams, effectiveness doesn't just happen. Right from the start, it's important for leaders to consider the readiness of the organization to give the team the support it needs to be successful.

A thoughtful and detailed analysis can help leaders determine whether the organization can provide sufficient support in such areas as communication tools, reward systems, willingness to innovate, and openness to different perspectives. Leaders who take on the responsibility of a dispersed team can pursue this analysis by asking questions such as these:

• What practices ...

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