Should managers be able to review the ratings their subordinates receive from 360-degree-feedback instruments?
CYNTHIA MCCAULEY
As CCL's vice president for research and innovation, McCauley oversees research and development and manages the design, development, and revision of educational programs, products, and services. She holds a Ph.D. degree from the University of Georgia.
If the primary purpose of a 360-degree-feedback process is leader development, then managers should not expect to review the ratings their subordinates receive. Confidential feedback is a necessary ingredient for development. To take a hard look at themselves and commit to self-improvement, people need a safe environment. For co-workers to give honest feedback, they need ...
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