A QUESTION of LEADERSHIP
SYLVESTER TAYLOR
Taylor is director of the Assessment and Learning Resources group at CCL. He holds a B.S. degree from the University of North Carolina at Chapel Hill.
I am frequently asked this question in the course of my work using multirater, or 360-degree, assessment data. If the ratings are to be used for developmental purposes, my answer is always the same: no, unless you are prepared to deal with the consequences.
When the primary goal of feedback is individual development, the instruments and processes used are designed to support that goal. A key element of the feedback process is helping people understand and make sense of their feedback reports. This generally requires a fairly transparent but rigorous process, ...
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