LAYING THE FOUNDATION

If the tools and techniques to build morale, pride, and spirit are to be effective, a two-part foundation is needed. These two components are essential in building a team. If they are not part of the team's culture, the efforts suggested here will have only limited success. The leader plays a key role in establishing both of these components, and ideally so does the team.

The first component has three easily understood and routinely emphasized parts: a vision, a mission, and goals. The process of casting and selling a vision is viewed as one of the most important actions any leader can take in any setting. Team involvement at this stage provides an excellent opportunity for a meaningful shared experience. The vision, mission, ...

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