A QUESTION of LEADERSHIP

GENE KLANN

Klann is a senior program associate at CCL and the author of Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead (CCL Press, 2003). He holds a Ph.D. degree from the Free University of Brussels.

Traditionally, management has been viewed as a science because it encompasses rules and principles that appear to be consistent in all situations. Leadership, however, has traditionally been viewed as an art, the reasoning being that it does not have fixed principles and requires greater creativity in its practical application than management does—primarily because no two leadership situations are the same.

But the notion ...

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