Leadership in Action: Storm Warning - Managing Knowledge in Turbulent Times

LEARNING PROCESSES

Establishing a holistic knowledge architecture is the only way to create a truly high-performance learning organization. To get started on such an architecture, leaders can implement three simple processes in their organizations. The majority of work in most organizations is accomplished by teams, so it makes sense to start there. By establishing processes for people to learn before work starts, during the execution of work, and after projects are completed, leaders can lay the ground-work for robust learning engines in their organizations.

Learning before doing is supported through a peer-assist process that targets specific challenges, imports knowledge from people outside the team, identifies possible approaches and new ...