Leadership in Action: Storm Warning - Managing Knowledge in Turbulent Times

FOCUS ON REUSE

Although the importance of leveraging organizational knowledge is undeniable, there are countless companies whose attempts to do this have failed. The reason is that their efforts focused on capturing knowledge rather than on the more difficult step of enabling and encouraging knowledge reuse. The essence of learning is the practical application of organizational knowledge. Successful capturing of knowledge must be focused to ensure that what is learned can directly improve how people get their jobs done and accomplish the organization's goals.

The thinking on knowledge management and on sustaining a learning engine in an organization has evolved significantly in recent years. Early efforts focused on creating technology solutions, ...