SETTING AN EXAMPLE

If diversity is a given and can be a positive attribute for organizations, what can leaders do to help their organizations deal with it appropriately?

The first thing leaders should do is start close to home—with them-selves. Leaders must be the first to address the issue of diversity because it's their job to set examples and standards. Employees look to leaders to help make their work and community lives better. Leaders cannot be good role models for understanding and embracing diversity when they them-selves are uncomfortable with it or have blind spots.

Two cities, Rochester, New York, and Greensboro, North Carolina, have launched a program designed to break down racial misunderstandings in their communities and build trust ...

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