ABOUT THE AUTHOR

images Robert E. Kaplan is an honorary senior fellow with CCL and founder and co-president of Kaplan DeVries Inc., a firm providing leadership consulting to individual executives and executive teams. He holds a Ph.D. degree from Yale University.

Editor's note: This article first appeared in 1999 (vol. 19, no. 4).

Get Leadership in Action: Leadership that is Both Forceful and Enabling now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.