VERSATILITY IS KEY

Because the demands inherent in leadership require a range of different behaviors, the dilemma of whether to be forceful or enabling must be resolved again and again according to your current circumstances. To do this, you must develop to some degree the ability to be both forceful and enabling. Effectiveness, then, is a matter of versatility.

Versatility is not a new idea (it would be hard to find a leader who doesn't think it is desirable), but it has been a generally unexploited one in the field of leadership. If you do focus on it, however, adopting it as your guiding idea, you will open up possibilities for development.

I emphasize in closing that versatility is not homogenization. One leader I worked with expressed a ...

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