INDIVIDUAL DIFFERENCES
Will Joe realize that some of his team is reacting much less positively to the challenge? Will Joe understand that Phillip's absenteeism is as much a product of the situation as it is indicative of Phillip's overall work? If his team begins to lag, chances are Joe will catch on. After all, low job satisfaction, high absenteeism, and health problems have been linked to high levels of stress.
But Joe's task will not be easy. The appraisal that people make of the stressfulness of a situation will be influenced by their personalities, beliefs, experiences, and expectations. These qualities differ greatly from one person to another.
If Joe wants to be sensitive to frustration, anxiety, and stress in his team, he must keep the ...
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