THREE ELEMENTS
So it's a given that today's leaders need to respond effectively to change in the organizational environment. But what is it that allows some leaders to adjust better to change than others? The answer involves three components:
Cognitive flexibility: the ability to use a variety of thinking strategies and mental frameworks
Emotional flexibility: the ability to vary one's approach to dealing with one's own emotions and those of others
Dispositional flexibility (or personality-based flexibility): the ability to remain optimistic and at the same time realistic
This three-part framework of adaptability was developed in 1999 by Steve Zaccaro, a professor of psychology at George Mason University. Subsequent research conducted by Zaccaro, ...
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