Leadership in Action: Inside Out: Transforming Your Leadership Culture

HIDDEN DIMENSIONS

Taking action is often the starting point, end point, and every place in between when it comes to organizational change. When faced with change, senior leaders tend to go on furious, extended sprees on management autopilot. Rolling up their sleeves and bracing themselves for the tough battle ahead, they focus on the technical systems and process changes required in the business operations. A bias for action becomes an obsession filled with activity and the appearance of progress. Many leaders will use language that tiptoes around culture—“innovation is our future,” “in challenging times, we need to pull together,” “people are our most important assets”—but then they quickly move beyond this lip service and on to the operations. ...