FIVE FACTORS

The appropriate degree of inclusion can be determined by considering five key factors. When each of these factors is fully considered, the style of decision making that will produce the best outcome becomes clearer. The five factors are

Problem clarity. The degree of understanding about the nature and scope of the problem.

Information. The facts and knowledge needed to make the best decision.

Level of commitment. The degree of buy-in and support needed to implement the decision.

Goal agreement. The degree to which stakeholders have common or competing goals among themselves and with the organization.

Time. This factor has two dimensions. The first is the degree of urgency surrounding the decision; the second is the time and effort ...

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