FINDING A PROCESS

Awareness of these barriers can help leaders avoid potential pitfalls and improve decision-making quality. However, cultivating and practicing an effective process for deciding how to decide, one that is applicable in real time, is the most effective deterrent.

Process Step 1: Choose to Decide or to Delegate

In any situation requiring action, the first decision a leader must make is whether to decide or delegate. This choice can be driven by several considerations, such as workload, urgency, degree of crisis, and magnitude of importance.

One of the most important considerations for effective leaders is whether the situation presents an opportunity for developing the leadership skills of someone for whom they are responsible. ...

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