HOW TO CHANGE

Organizations can reduce the damaging effects of homophily by detecting its prevalence and developing structures and systems that move from a patronage-based to a performance-based workflow. A fundamental pathway to change is to move from homophily to heterophily (liking and associating with people who are different from us) by engaging, supporting, and empowering promising leaders, whatever their affiliation.

Another strategy to curb the dysfunctional influence of homophily is to engage outsiders in analyzing the company's internal processes that are designed to ensure fairness and access to opportunities. Although technology sometimes propagates homophily, it can be useful in diagnosing the pervasiveness of homophily in an organization. ...

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