FORGING A BOND
Tough times require humble leaders. This is the time to move from the head to the heart. It is the time to trust and engage rather than isolate and disengage. It is during difficult times that the bond of humanity and integrity is forged, and it is this bond that will shape the future of the business. It's time to consciously choose to move from the trap to trust.
Editor's note: Issues & Observations is a venue for CCL staff members and associates to express their personal views about leadership.
Edward M. Marshall is a senior partner at CCL specializing in organizational leadership. He is the author of Building Trust at the Speed of Change: The Power of the Relationship-Based Corporation (AMACOM, 1999), and a nationally syndicated ...
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