TRUTH AND CLARITY

Leaders have a conscious choice to make during fearful times: they can choose the power trap or they can choose trust and collaboration. The latter choice is easier said than done, but there are some specific ways to lead workforces through and beyond uncertain times.

Display internal clarity. Understand the one-to-one correlation between a leader's values and principles and how the workforce will react to challenges. Leaders who are caught in the power trap will encounter resistance and low morale. But if the leader trusts employees and builds a collaborative response to the crisis, the employees will own it. It starts with the leader.

Display organizational clarity. Be clear about where the organization is headed, both strategically ...

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