A QUESTION of LEADERSHIP

KERRY A. BUNKER

Bunker is a former senior program associate at CCL in Greensboro. His responsibilities included managing programs aimed at helping leaders respond to the challenges of transition. He holds a Ph.D. degree from the University of South Florida.

Leaders must be tough enough to make difficult, bottom-line decisions that serve the overall needs of the organization. Being tough involves being decisive and unafraid to take a stand in the face of public opinion or strong resistance.

However, leaders must also make such decisions with sensitivity to the impact and consequences for others in the organization. Failure to do so can erode loyalty and trust, as well as morale and motivation—at the very time when leaders ...

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