Change management in libraries
Abstract.
Since libraries – academic as well as public – have to face constant change this chapter gives a short overview of the need for change management in libraries as well as the structure of this book. This includes not only theoretical aspects of change management but also several case studies of academic and public libraries which have had to face a deliberate large-scale change recently.
Keywords
academic library
change management
leadership
New Public Management
personnel behaviour
public library
user needs and wishes
1.1 Why change management?
Libraries nowadays have to face constant change. Budget reductions, new requests from their users, the need to develop strategies, upcoming mergers and ...
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