The measure of leadership is not the quality of the head, but the tone of the body. The signs of outstanding leadership appear primarily among the group members. Are members reaching their potential? Are they learning? Serving? … Do they change with grace? Manage conflict?
—De Pree, M., 1987, p. 11, 12
This chapter portrays another seniors’ center in a neighboring city of approximately 80,000 people. The center is referred to as Centennial Center because the last renovations of it coincided with centennial celebrations, making it a state-of-the-art seniors’ center. Although its physical structure and service delivery, luxurious bowling green, and exemplary rose garden may ...