Copyright © 2010, William Swart

Published by: HRD Press, Inc.
  22 Amherst Road
  Amherst, MA 01002
  800-822-2801 (U.S. and Canada)
  413-253-3488
  413-253-3490 (fax)
  http://www.hrdpress.com

All rights reserved. Printed in the United States of America. No part of this material may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without written permission from the author.

ISBN 978-1-59996-199-6

Production services by Jean Miller

Editorial services by Sally M. Farnham and Suzanne Bay

Cover design by Eileen Klockars

Get Leadership for Academic Units: A Performance Improvement Model for Department Chairs, Deans, and Academic Vice Presidents (and those who aspire to be) now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.