Augmenting Resources via Reengineering
Learning Objectives
When you complete this chapter, you should be able to define, describe, or explain the following within the context of this chapter:
• The relationship between effectiveness, efficiency, and available resources
• The primary goals of undergraduate education
• The role of the Division of Academic Affairs in achieving the goals of undergraduate education
• The role of the Division of Student Affairs in achieving the goals of undergraduate education
• How to organize an Academic Process Reengineering effort
• The role of the Organizational Elements Model (OEM) in reengineering
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