Implementing Improvements
Learning Objectives
When you complete this chapter, you should be able to define, describe, or explain the following within the context of this chapter:
• The forms of reaction
• Faculty resistance to change
• Administrative resistance to change
• The CECCIE Model
• Reasons for internal resistance
• Seeking endorsement
• The process of consensus building
• Principle of comparative advantage
• Process of discussing concerns
• Issues in the implementation stage
• Performance evaluation program
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