Leadership for Academic Units: A Performance Improvement Model for Department Chairs, Deans, and Academic Vice Presidents (and those who aspire to be)

Toward Authorization to Implement

External competition compels individuals and institutions to advance concepts for improving performance. However, not all concepts are warmly received. People are known to resist suggestions depending on the level and/or unit from which they come. Some employees are reluctant to suggest improvements because they believe others will take credit or control over their original ideas. Others don’t bother even trying because of the obstacles involved in getting a simple and obvious suggestion approved. There are a number of reasons for internal resistance to performance improvements. Some forms of resistance are procedurally legitimate and work to ensure that ideas that eventually do get implemented have a high probability ...