Leadership Conversations: Challenging High Potential Managers to Become Great Leaders

PART 4

CONVERSATIONS TO MAKE DECISIONS

Decision making is an intellectual process during which executives select a course of action from among potential alternatives. Managers tend to make decisions based on facts. After all, proven formulas, well-defined rules, and structured logic were instrumental in their past successes. Leaders, in contrast, make decisions based on a vision for the future and conversations with their people to supplement the facts. Managers expect to make the right decision every time. On the contrary, although leaders may be confident that their decisions are best for the organization, they know they will not get every decision right. They miss the mark occasionally, but do not let that possibility paralyze them.

Leaders ...