Acknowledgments

We thank the people who played an essential role in publishing this book. First, Carole Sargent in the Office of Scholarly Publications at Georgetown University, who got us started in the right direction by introducing us to our incredible agent, John Willig. John in turn connected us to our editor, Karen Murphy, at Jossey-Bass, who added immeasurably to the book with valuable suggestions and insights. These caring people saw promise in the book and challenged us to demonstrate our potential in writing it.

Equally important is Gordon Swartz, who gave Alan the opportunity to be a professor at the McDonough School of Business at Georgetown, where many of the ideas in this book were formed and tested. Gordon also read every word ...

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