ABOUT THE AUTHOR
Robert Bruce Shaw works with senior executives on the management of strategic organizational change and leadership development. His clients span a variety of industries, including pharmaceuticals, animal health, financial services, telecommunications, industrial products, defense, power utilities, technology, and consumer goods. Robert holds a Ph.D. degree in organizational behavior from Yale University. Books that he has authored or coauthored include Trust in the Balance: Building Successful Organizations on Results, Integrity, and Concern; Discontinuous Change: Leading Organizational Transformation (with David A. Nadler, A. Elise Walton, and associates); and Organizational Architecture: Designs for Changing Organizations
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