ACKNOWLEDGMENTS

I want to thank the business leaders who gave me an opportunity to work on challenges of importance to them and their firms. The insights in this book are the result of working closely with a talented and dedicated group of executives. I am also grateful to several people who were mentors at different points in my career. Elliot Aronson introduced me to social psychology while I was an undergraduate at the University of California, Santa Cruz, and set me on my career path. David Berg provided intellectual and personal support during my years in graduate school at Yale University. David Nadler, then CEO of Delta Consulting Group, gave me an opportunity to work with senior executives and was a role model in many ways. My heartfelt ...

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