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Leadership and Self-Deception, 2nd Edition by The Arbinger Institute

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7 People or Objects

“How do you know her?” I asked worriedly. “And how’d you hear about what happened?”

Bud smiled reassuringly. “Don’t be fooled by the distance between buildings. Word travels fast. I heard about it from a couple of your quality team leaders who were discussing it over lunch in the Building 5 cafeteria. It seems you made quite an impression.”

I was regaining some composure and had managed to control my expression.

“As for knowing her,” he continued, “I don’t really, except that I try to know the names of as many people as I can around the company. It gets more difficult by the month with all of our growth, though.”

I nodded, amazed that someone in Bud’s position would worry about knowing the name of someone who was at Joyce’s ...

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