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Leadership and Self-Deception, 2nd Edition by The Arbinger Institute

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17 Lou

It was 8:15 AM, and Bud wasn’t in the conference room yet. I was starting to wonder if I’d heard him correctly when the doors burst open and into the room walked an elderly gentleman.

“Tom Callum?” he said with a hearty smile, extending his hand.

“Yes.”

“Glad to meet you. My name’s Lou. Lou Herbert.”

“Lou Herbert?” I said in astonishment.

I’d seen pictures of Lou and some old video, but his presence was so unexpected that I never would have recognized him without his introduction.

“Yes. Sorry for the shock. Bud’s on his way. He’s just checking on a couple of things for a meeting we have this afternoon.”

I was dumbstruck. No words came to mind, so I just stood there nervously.

“You’re probably wondering what I’m doing here,” he said.

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