CHAPTER 10

Building Stronger, Turbo-Charged Teams

Before a group can enter the open society, it must first close ranks. —Charles Vernon Hamilton

One of our favorite ASTD books is Telling Ain’t Training (Updated/Expanded/Enhanced, 2nd Edition) by Harold D. Stolovich and Erica J. Keeps. We’ve even joked that another great title in the series would be Telling Ain’t Teamwork. Teamwork is not “telling” or commanding others to do as you say. It’s the difference between a leader telling people what to do, and working as a team under a leader’s supervision; between the leader taking all the responsibility—and the credit—and the responsibility and accountability ...

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